Privacy Policy

1. Introduction

Welcome to StreamVerse ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, profile picture)
• Authentication credentials for connected streaming platforms (YouTube, Twitch, Kick, etc.)
• Stream settings and preferences
• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, streaming history, feature usage)
• Push notification tokens for sending notifications

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our streaming services
• Connect your account to third-party streaming platforms
• Process and manage your live streams across multiple platforms
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraudulent activity

4. Third-Party Platform Integration

StreamVerse integrates with third-party streaming platforms including YouTube, Twitch, Kick, Facebook Gaming, and TikTok Live. When you connect these platforms:

• We use OAuth 2.0 for secure authentication
• We store access and refresh tokens to maintain your platform connections
• We only request permissions necessary for streaming functionality
• Your platform credentials are never shared with other users

Each third-party platform has its own privacy policy. We encourage you to review their policies as well.

5. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is transmitted using TLS/SSL encryption
• Passwords are hashed using bcrypt encryption
• Platform tokens are stored securely in our database
• We use MongoDB Atlas with enterprise-grade security
• Regular security audits and vulnerability assessments

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the app settings or by emailing us at dsentllc23@gmail.com.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Disconnect third-party platform integrations
• Opt-out of marketing communications
• Export your data in a portable format

8. Children's Privacy

StreamVerse is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.